Accounts & Billing
Find answers about payment options, account setup, subscription management, taxes, security, and more to keep your account running smoothly.
- How do I create an account?
- How can I change my account password?
- How can I change my account info?
- How can I change my account email?
- How can I change my email subscription?
After-Purchase Care
Tracking orders, making changes, requesting refunds, retrieving receipts, and reaching customer support.
- What if I am not satisfied? Can I return the item for a refund?
- What happens after I place my order?
- Can I cancel or change my order?
- My order has not arrived yet.
- Is it possible to get an additional copy of my receipt?
Design
Get guidance on creating, saving, editing, and submitting your designs. Find tips for improving quality, managing files, and getting help.
- What content is allowed/accepted on a design?
- How can I change the font on my design?
- How do I download my design?
- What file types do you accept?
- Can I save my designs?
Orders & Shipping
Get answers about placing orders, tracking shipments, delivery options, shipping costs, and included fees.
- Who do you ship your products with?
- Can I have my order shipped to a P.O. box?
- How much does shipping cost?
- Can I track my order?
- How do I place an order?
Products
Find quick answers about our signs and decals, including materials, finishes, applications, permits, and sustainability.
- What is the finish of the print?
- Which material should be selected for a car’s rear windshield?
- What does "standard" vs. "inside glass" application mean?
- Where are your signs manufactured?
- What’s the difference between a clear decal and lettering?